A guy with the name of Nestrex on my friends list wanted to use my account to promote h...
GetHuman-omegabro's Hacked Account issue with Snapchat from October 2019
Help with my Snapchat issue
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Before contacting them, items GetHuman-omegabro may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-omegabro's own words
A guy with the name of Nestrex on my friends list wanted to use my account to promote him business. However I realized what he was doing was fraudulent and I told him I didn’t feel comfortable with him doing it on my account so I told him to stop and when I tried signing back on all my information changed. He even changed the number linked to the account so I cannot change the password and the email associated with it as well. My name on snap is Izzyracks originally its omega*brown. I used an email address called omegabrown* to make the account and I can’t even verify my Snapchat account using that email so he has complete control. I was wondering if there is anyway possible everything can be reset to it’s original status upon creation or if the whole thing can be wasted away so he can not operate it.
GetHuman-omegabro did not yet indicate what Snapchat should do to make this right.
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