A guy with the name of Nestrex on my friends list wanted to use my account to promote h...

GetHuman-omegabro's Hacked Account issue with Snapchat from October 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-omegabro's own words
A guy with the name of Nestrex on my friends list wanted to use my account to promote him business. However I realized what he was doing was fraudulent and I told him I didn’t feel comfortable with him doing it on my account so I told him to stop and when I tried signing back on all my information changed. He even changed the number linked to the account so I cannot change the password and the email associated with it as well. My name on snap is Izzyracks originally its omega*brown. I used an email address called omegabrown* to make the account and I can’t even verify my Snapchat account using that email so he has complete control. I was wondering if there is anyway possible everything can be reset to it’s original status upon creation or if the whole thing can be wasted away so he can not operate it.

GetHuman-omegabro did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-omegabro
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 54183 others
0 customers following this

Timeline

GetHuman-omegabro started working on this issue
Oct 16th, 2019 1:07pm
GetHuman-omegabro indicated the issue is not fixed yet.
Oct 16th, 2019 5:30pm