I can’t log into my Snapchat because I got a new phone with a new phone number, my mom...

GetHuman-litfamli's customer service issue with Snapchat from October 2019

Help with my Snapchat issue
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The issue in GetHuman-litfamli's own words
I can’t log into my Snapchat because I got a new phone with a new phone number, my mom was paying the last phone bill and screwed up by not paying it, so had to get a new phone with a different company, which lands me to this point of having to contact you because I can’t get into it without my old phone *, I remember all my information for the account just can’t figure out if I set up a recovery code, I don’t think so, but would be happy if I could get it back because I have a lot of memories of my son on that snap account that I can’t get back unless I successfully get back into it, but I need your help!?

GetHuman-litfamli did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Customer service issue
Reported by GetHuman-litfamli
Oct 9th, 2019 - 2 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 53267 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-litfamli started working on this issue
Oct 9th, 2019 10:43pm
GetHuman-litfamli indicated the issue is not fixed yet.
Oct 9th, 2019 10:43pm
GetHuman-litfamli indicated the issue is not fixed yet.
Oct 9th, 2019 10:43pm
GetHuman-litfamli indicated the issue is not fixed yet.
Oct 9th, 2019 10:43pm

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