someone sent me a link off instagram telling me to log into moey***.***webhostapp.com s...

GetHuman-eirenec's Hacked Account issue with Snapchat from October 2019

Help with my Snapchat issue
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Before contacting them, items GetHuman-eirenec may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-eirenec's own words
someone sent me a link off instagram telling me to log into moey***.***webhostapp.com saying there was photos of me on the account. I then logged in and it has taken over my snapchat account. all my verification codes that get. sent to my number or through email won't work and nor will my back up code. please unlock my account. I have * snapchat chat accounts. the main one eirenecarlii , and the second one eirenecarli. please unlock both I will give proof of ID just please help me.

GetHuman-eirenec did not yet indicate what Snapchat should do to make this right.

How GetHuman-eirenec fixed the problem

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We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Hacked Account issue
Reported by GetHuman-eirenec
Oct 1st, 2019 - a year ago
Not resolved
Seen by 54 customers so far
Similar issue to 51863 others
0 customers following this

Timeline

GetHuman-eirenec started working on this issue
Oct 1st, 2019 4:39am

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