It’s says my account has been locked. I don’t know the reason and I went to the link th...

GetHuman-clairrbe's Account Access issue with Snapchat from August 2019

Help with my Snapchat issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-clairrbe's own words
It’s says my account has been locked. I don’t know the reason and I went to the link that was sent through my email for them to restore my account but it is saying my username is invalid and when I give my email as well it’s says it is invalid. It’s says I can be temporary locked but how long is that. I am meeting friends soon and that I literally the only way I can contact them. I don’t use third party apps, my email is verified and I’m not a scammer. Im lowkey mad that it is locked and it says that Snapchat can’t unlock it so when will it be unlocked. And I’ve tried to long back in and it keeps saying it’s invalid. So I also want to know if I’ll never be able to use my Snapchat. It’s been locked for about * hours and Again how long will i be locked out for or can you guys actually unlock it for me.

GetHuman-clairrbe did not yet indicate what Snapchat should do to make this right.

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Account Access issue
Reported by GetHuman-clairrbe
Aug 13th, 2019 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 45701 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-clairrbe started working on this issue
Aug 13th, 2019 2:36pm
GetHuman-clairrbe confirmed the issue is fixed. Hooray!
Aug 14th, 2019 3:55pm
GetHuman-clairrbe confirmed the issue is fixed. Hooray!
Aug 14th, 2019 6:00pm

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