Good afternoon, my name is Aileen and my snapchat username is pookie*****. Today I lost...

GetHuman3368530's Lost Streak issue with Snapchat from August 2019

Help with my Snapchat issue
The issue in GetHuman3368530's own words
Good afternoon, my name is Aileen and my snapchat username is pookie*****. Today I lost a streak with my friend and his username is yayaybruno. We are pretty sure that we sent each other snaps in the last ** hours and I would like to know if you can please restore our streak. It was about ***-*** days long. I am not completely sure but the streak was definitely longer than *** days. Please contact me and let me know if you can be so kind to restore the streak. I would greatly appreciate it and thank you for your time. Also, after you restore it, I will not bother again. Thank you so much!!

GetHuman3368530 did not yet indicate what Snapchat should do to make this right.

How GetHuman3368530 fixed the problem
I went on snapchat, then settings, then Help Center, then snap streaks, then clicked on the link where it says "let us know" and filled out the form and waited to receive an email from snapchat saying that the streak has been restored.
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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Lost Streak issue
Reported by GetHuman3368530
Aug 4th, 2019 - 3 years ago
Fixed
GetHuman3368530 shared how to fix
Seen by 46 customers so far
Similar issue to 44368 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman3368530 started working on this issue
Aug 4th, 2019 11:31pm
GetHuman3368530 indicated the issue is not fixed yet.
Aug 4th, 2019 11:32pm
GetHuman3368530 indicated the issue is not fixed yet.
Aug 4th, 2019 11:32pm
GetHuman3368530 confirmed the issue is fixed. Hooray!
Aug 5th, 2019 3:04pm