So my snapchat froz up. (My new account)*So like anyone would do I delete the app and r...

GetHuman-kaylakey's Account Access issue with Snapchat from August 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-kaylakey's own words
So my snapchat froz up. (My new account)*So like anyone would do I delete the app and re download it. Well I put my information in and it's not logging me in. ( this is the same reason I had to make a new account) so I put my phone * in thinking it will let me log in that way. Once again no luck! I know for a fact when I made my new account I put my phone number in so when things like this happen I can log in that way! I've only had new SC for no longer then * months! I'm so upset all my sons photos are in there and why should I make a new * when I literally just got this account! To make matters worse , I do hair and I have my client's on my SC! So if they want to book an appointment via snap I have no way of knowing or responding to them! Please help me thank you!

GetHuman-kaylakey did not yet indicate what Snapchat should do to make this right.

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How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
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Account Access issue
Reported by GetHuman-kaylakey
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 44176 others
0 customers following this

Timeline

GetHuman-kaylakey started working on this issue
Aug 2nd, 2019 11:50pm
GetHuman-kaylakey indicated the issue is not fixed yet.
Aug 6th, 2019 12:00am
GetHuman-kaylakey indicated the issue is not fixed yet.
Aug 6th, 2019 12:00am