Its Cassidy Beuchler aka Mercedesd**, I have a few questions. I went on your website an...

GetHuman-cbeuchle's customer service issue with Snapchat from March 2019

8 views | 32438 similar | 0 following
Help with my Snapchat issue
GetHuman-cbeuchle's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cbeuchle will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cbeuchle can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-cbeuchle's own words
Its Cassidy Beuchler aka Mercedesd**, I have a few questions. I went on your website and was looking for the answer but I could not find it. My question is that do you have any way of telling me if there is a problem with my My Eyes Only. I went into it last night and it was fine. I typed in the password and it let me in. I logged out like I do every night and when I went to log in, it let me log into my account but not my My Eyes Only. It said my My Eyes Only password is wrong. I tried to type it in again but it kicked me out and snapchat crashed. I was just wondering if there is anything I can do to fix this and get in my My Eyes Only. I know your website said you have nothing to do with that but i was going to see and try. I am sorry for bothering you and I hope you have a good day.

GetHuman-cbeuchle did not yet indicate what Snapchat should do to make this right.

How GetHuman-cbeuchle fixed the problem

We are waiting for GetHuman-cbeuchle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cbeuchle fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-cbeuchle
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 32438 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-cbeuchle started working on this issue
Mar 28th, 2019 3:21pm
GetHuman-cbeuchle indicated the issue is not fixed yet.
Mar 29th, 2019 3:25pm