Its Cassidy Beuchler aka Mercedesd**, I have a few questions. I went on your website an...

GetHuman-cbeuchle's customer service issue with Snapchat from March 2019

Help with my Snapchat issue
The issue in GetHuman-cbeuchle's own words
Its Cassidy Beuchler aka Mercedesd**, I have a few questions. I went on your website and was looking for the answer but I could not find it. My question is that do you have any way of telling me if there is a problem with my My Eyes Only. I went into it last night and it was fine. I typed in the password and it let me in. I logged out like I do every night and when I went to log in, it let me log into my account but not my My Eyes Only. It said my My Eyes Only password is wrong. I tried to type it in again but it kicked me out and snapchat crashed. I was just wondering if there is anything I can do to fix this and get in my My Eyes Only. I know your website said you have nothing to do with that but i was going to see and try. I am sorry for bothering you and I hope you have a good day.
GetHuman-cbeuchle did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-cbeuchle fixed the problem
We are waiting for GetHuman-cbeuchle to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-cbeuchle
Mar 28th, 2019 - a mon ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 32438 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-cbeuchle started working on this issue
Mar 28th 3:21pm
GetHuman-cbeuchle indicated the issue is not fixed yet.
Mar 29th 3:25pm