My password wasn't correct, so I went to click on forgot password. When I did this, the...

GetHuman2590594's customer service issue with Snapchat from March 2019

Help with my Snapchat issue
The issue in GetHuman2590594's own words
My password wasn't correct, so I went to click on forgot password. When I did this, they told me to write my email to send me a verification to reset my password. So I tried this * times and it said they sent it, but in my inbox there is no email from them. I keep trying different days, but I still never got an email. If snapchat can just send me the verification email that is supposedly already sent to me, I want the email. I just need the email in order to change my password and get back into my account.
GetHuman2590594 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman2590594
Mar 28th, 2019 - 23d ago
I have an issue with Snapchat too
Fixed
Seen by 10 customers so far
Similar issue to 32421 others
0 customers following this
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Timeline
GetHuman2590594 started working on this issue
Mar 28th 5:19am
GetHuman2590594 indicated the issue is not fixed yet.
Apr 7th 2:22am