Hello My Account has been taken for awhile now ive been trying to ask the person whom h...

GetHuman2601198's Hacked Account issue with Snapchat from March 2019

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Help with my Snapchat issue
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GetHuman2601198's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2601198 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2601198 can let us know if they help or not.
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Before contacting them, items GetHuman2601198 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2601198's own words
Hello My Account has been taken for awhile now ive been trying to ask the person whom hacked it if i could have it back they refuse to they keep charging me for it and i would like you all to help me please i had so many family pictures in my memories and so many friends and family on there also Please Help My Snapchat Username and info is as follows user:shoegamekid* Passwords i had that i used when i had access:modder******, Connelly******, anthony******, Jayy****** cant think of more atm but thats the main ones my full name on the account is Anthony Connelly BirthDate: ********** if you all need anyother info please email me i need my account back the original email i had it linked with was either of the following T*****@***.com, Y*****@***.com

GetHuman2601198 did not yet indicate what Snapchat should do to make this right.

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Snapchat

Hacked Account issue
Reported by GetHuman2601198
Mar 27th, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 32323 others
0 customers following this

Timeline

GetHuman2601198 started working on this issue
Mar 27th, 2019 12:50am

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