since the month of january i haven’t been on my account i’ve tried to log in many times...

GetHuman-nyahmurp's customer service issue with Snapchat from March 2019

Help with my Snapchat issue
The issue in GetHuman-nyahmurp's own words
since the month of january i haven’t been on my account i’ve tried to log in many times and it’s not allowing me to . its saying my mobile numbe isn’t working but i’ve had the same mobile number in my account since i’ve had which has been *-* years and i’ve never changed it . the number is ********** and still is the same number . i also tried using my email and it’s saying it’s not verified . sometimes it’ll let me change the password then i change it successfully then i put the password in and it won’t let me log in it says “this is the incorrect password “ like what is wrong w* the app.. i would like you guys to get into my account and let me know my information because i have a lot of important information in there and if i don’t get into it i lose everything
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Customer service issue
Reported by GetHuman-nyahmurp
Mar 26th, 2019 - a mon ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 32305 others
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Timeline
GetHuman-nyahmurp started working on this issue
Mar 26th 7:29pm
GetHuman-nyahmurp indicated the issue is not fixed yet.
Mar 29th 7:40pm
GetHuman-nyahmurp indicated the issue is not fixed yet.
Mar 31st 2:49am