since the month of january i haven’t been on my account i’ve tried to log in many times...

GetHuman-nyahmurp's customer service issue with Snapchat from March 2019

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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nyahmurp will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nyahmurp can let us know if they help or not.
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The issue in GetHuman-nyahmurp's own words
since the month of january i haven’t been on my account i’ve tried to log in many times and it’s not allowing me to . its saying my mobile numbe isn’t working but i’ve had the same mobile number in my account since i’ve had which has been *-* years and i’ve never changed it . the number is ********** and still is the same number . i also tried using my email and it’s saying it’s not verified . sometimes it’ll let me change the password then i change it successfully then i put the password in and it won’t let me log in it says “this is the incorrect password “ like what is wrong w* the app.. i would like you guys to get into my account and let me know my information because i have a lot of important information in there and if i don’t get into it i lose everything

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Snapchat

Customer service issue
Reported by GetHuman-nyahmurp
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 32305 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used

Timeline

GetHuman-nyahmurp started working on this issue
Mar 26th, 2019 7:29pm
GetHuman-nyahmurp indicated the issue is not fixed yet.
Mar 29th, 2019 7:40pm
GetHuman-nyahmurp indicated the issue is not fixed yet.
Mar 31st, 2019 2:49am

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