So my Snapchat has been acting weird all day. It kept freezing, not sending snaps, so I...

GetHuman-sydnigra's customer service issue with Snapchat from March 2019

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Help with my Snapchat issue
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GetHuman-sydnigra's next move: try the Snapchat help center again.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-sydnigra's own words
So my Snapchat has been acting weird all day. It kept freezing, not sending snaps, so I restarted my phone * times today. And it didn’t help. Force closed my Snapchat app multiple times and that didn’t help. So I deleted my Snapchat app to redownload it, and as soon as I logged back in, i noticed that all my snapchats that I saved from the last month, have disappeared. PLEASE RECOVER THEM THEY ARE IMPORTANT.
GetHuman-sydnigra did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-sydnigra
Mar 13th, 2019 - 5 mons ago
I have an issue with Snapchat too
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Seen by 15 customers so far
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