So I’ve had a fallen out with my friend and they decided it would be funny to report me...

GetHuman-benstevo's customer service issue with Snapchat from March 2019

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-benstevo will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-benstevo can let us know if they help or not.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-benstevo's own words
So I’ve had a fallen out with my friend and they decided it would be funny to report me multiple times. This has led to snapchat deactivating my account which is ‘Bstevo**’ I do not have my old email for this account my and therefore didn’t receive any. I have lost so many sentimental videos and photos and I’m sat here crying can you please help me even if that’s emailing my email *****@***.com or giving me ** hours access so I’m able to transfer everything. Anything That would help me get back any missing data would be really helpful
This is annoying because snapchat don’t consider what’s going on or if this is a joking situation and for them to delete it with out them saying ‘due to complaints we will be deleting your account’ it’s caused me to lose so much
If they were to get my data back or give me access to my photos for a short period it would allow me to get the important things.
I’ve been on snapchat for many years,mainly on another account but made a new one for my phone.
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Customer service issue
Reported by GetHuman-benstevo
Mar 13th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 31255 others
0 customers following this


GetHuman-benstevo started working on this issue
Mar 13th, 2019 12:28am