After the newest update I have one conversation that I can not send public stories to a...
GetHuman-teamari's customer service issue with Snapchat from March 2019
Help with my Snapchat issue
First: share to improve GetHuman-teamari's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-teamari's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-teamari will want to follow the link below to head to their help center. We will check on GetHuman-teamari later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-teamari may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-teamari's own words
Send a public story to a friend and it refused to send to that one person ... After the newest update I have one conversation that I can not send public stories to and it will say it is sending and then will continue to fail to send. Its been over a day that the red exclamation mark has been by her name and it wont let me delete the chat or clear it from my screen. Please help
This was very angering because it is a problem that public stories will not send to a specific conversation
They could make this right by personally contacting me and fixing my snapchat
I have been on snapchat since **** and I have never had problems with it before until after the newest update
I have removed and re added the person, cleared the conversation, restarted my phone, and deleted the app and downloaded it again
I have an issue with Snapchat too
How GetHuman-teamari fixed the problem
We are waiting for GetHuman-teamari to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.