Snapchat is using my data at an alarming rate?!**Since the last update it is obvious th...
GetHuman-sebrobi's customer service issue with Snapchat from March 2019
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-sebrobi's own words
Snapchat is using my data at an alarming rate?!**Since the last update it is obvious that something has gone catastrophically wrong. Since December * **** I have used *.**GB however since * March **** I have used *.**GB which clearly shows that something in your update is destroying my data. It also says that it has used *.**GB since the first of March in the background, that is a genuine joke how that amount can be used when nothing is going on! Due to this I was forced to buy extra data on Sunday and I have now been told (Tuesday) that that extra GB that was purchased has all be used which is impossible as I have had WiFi for about **% of the time.**This is an urgent problem which you need to fix! I’m using an android device (OnePlus *t) which may be an important piece of information to know, but nevertheless this needs to be fixed ASAP.**This costing us a fortune!
GetHuman-sebrobi did not yet indicate what Snapchat should do to make this right.
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