Hey! My birthday is february the **th, but as you may know, that's only every * years...

GetHuman2324525's customer service issue with Snapchat from February 2019

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The issue in GetHuman2324525's own words
Hey! My birthday is february the **th, but as you may know, that's only every * years. That means* I use to celebrate it february the **th. Today. Actually turning ** today. BUT my problem here is,, I seriously have to log out of snapchat and avoid it the whole day because it makes me so god **** depressed, since well.. I get those "present snaps", so snapchat are telling me that it's my birthday. Yay! BUT nobody is getting the cake behind my name. Nobody of my friends are being told that it's my birthday. So basically **% of them totally forgets it! And I seriously have enough of problems with that already, by having people arguing with me every year about how "it's not my birthday, so they refuse to congrat me, before at least march the *th then".*So* is it possible for you to change that? That every year when it's not the **th, to make that cake pop up behind my name hahah? At least don't make snapchat tell only me that it's my birthday, and nobody else:( It's just really REALLY depressive..*So yeah, it would mean everything to me.!
GetHuman2324525 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman2324525
Feb 28th, 2019 - 3 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
Similar issue to 30340 others
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GetHuman2324525 started working on this issue
Feb 28th 11:01am