Today my bestfriend needed to sign into snapchat to message her friend but fogot her ph...
GetHuman-smskonho's customer service issue with Snapchat from February 2019
Help with my Snapchat issue
First: share to improve GetHuman-smskonho's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-smskonho's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smskonho will want to follow the link below to head to their help center. We will check on GetHuman-smskonho later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-smskonho may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-smskonho's own words
Today my bestfriend needed to sign into snapchat to message her friend but fogot her phone so I signed out of my account and into hers. However when I tried to log back it it says my email and password are wrong even though I'm ***% sure it's right because I wrote it down. I had a similar issue with my last account so I just made a new one I tried to reset my password but it says neither my phone number or email is verified however when I tried to make a new account it said that my phone number and email are already taken. I don't want to have to keep making new accounts everytime I sign out and would love help with this issue
GetHuman-smskonho did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-smskonho fixed the problem
We are waiting for GetHuman-smskonho to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.