I had a snap streak of *** days with Cschoolmeester, and out of nowhere the snap streak...

GetHuman2229110's customer service issue with Snapchat from February 2019

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The issue in GetHuman2229110's own words
I had a snap streak of *** days with Cschoolmeester, and out of nowhere the snap streak is gone… We Snapchat every day and even message each other through the app, there was no hourglass or any sign that our streak was being jeopardy of lost. We really really would appreciate it if we could get the streak back because it was so long… I have an iPhone through sprint it’s a seven and he has the iPhone X through Verizon… **my snapchat is emileelim*
GetHuman2229110 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman2229110
Feb 17th, 2019 - 8 mons ago
I have an issue with Snapchat too
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Seen by 1 customer so far
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Timeline
GetHuman2229110 started working on this issue
Feb 17th 9:41pm