Hello! I recently changed my phone number and when I went to log in with my new phone i...

GetHuman2217387's customer service issue with Snapchat from February 2019

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Help with my Snapchat issue
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Before contacting them, items GetHuman2217387 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman2217387's own words
Hello! I recently changed my phone number and when I went to log in with my new phone it is sending the verification code to my old number. I do not have a Recovery *, but now I know to make one. My Snapchat is codyjames*** , the previous number i used was ***-***-****. I made this account awhile back so the email is old. It could be *****@***.com but my updated email is C*****@***.com. If you could get back to me that would be great! My new * is ***-***-****. I did create a new account (Cody*McCutie) however I’ve lost all my friends and photos from the previous years and would like to get those back. Thank you! -Cody Berard
GetHuman2217387 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman2217387
Feb 15th, 2019 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 6 customers so far
Similar issue to 29336 others
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GetHuman2217387 started working on this issue
Feb 15th 9:27pm