I’m sure i know my Snapchat password but it won’t let me log into my account. i’ve trie...

GetHuman-benjinba's customer service issue with Snapchat from February 2019

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Help with my Snapchat issue
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GetHuman-benjinba's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-benjinba will want to follow the link below to head to their help center. We will check on GetHuman-benjinba later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-benjinba may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-benjinba's own words
I’m sure i know my Snapchat password but it won’t let me log into my account. i’ve tried resetting my password but my email address is an old one i no longer use that i have forgotten the password to. i fear somebody may have hacked into my account or such like. please help with this ASAP. you can contact me on my mobile at *********** or my email @*****@***.com. my snapchat username is @benb****.
GetHuman-benjinba did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-benjinba
Feb 7th, 2019 - 3 mons ago
I have an issue with Snapchat too
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Seen by 9 customers so far
Similar issue to 28678 others
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GetHuman-benjinba started working on this issue
Feb 7th 9:18pm