Good afternoon, I’m trying to reach your company on a harassment case. I suspect that s...
GetHuman-lucfer's customer service issue with Snapchat from February 2019
Help with my Snapchat issue
First: share to improve GetHuman-lucfer's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lucfer's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lucfer will want to follow the link below to head to their help center. We will check on GetHuman-lucfer later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-lucfer may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-lucfer's own words
Good afternoon, I’m trying to reach your company on a harassment case. I suspect that someone using the account lcwellz** was trying to harass me, and I felt threatened for my safety. Their account name was a pretty close match to one of my coworkers that recently retired, and I thought it was them and I added them because like thought it was my retired coworker. Well the abusive and harassment started after I added them. I suspect that it was a coworker and I want confirmation in case it was. All I need to know is what email address was tied to this account so I can make a proper police report.
GetHuman-lucfer did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-lucfer fixed the problem
We are waiting for GetHuman-lucfer to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.