Support Services ignored my messages on twitter after only sending me a link to the sup...

GetHuman-anpiolla's customer service issue with Snapchat from January 2019

Help with my Snapchat issue
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-anpiolla's own words
Support Services ignored my messages on twitter after only sending me a link to the support website. My account was locked for no reason out of the blue. Support website is no help, and the unlock function "cannot process request", which I mentioned in my twitter messages but the autoreply bot obviously wouldn't know how to respond. No email or phone number to ring to resolve this. I am not waiting ** hours for a flaw that snapchat made. Demanding immediate unlocking of the account.
GetHuman-anpiolla did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-anpiolla
Jan 26th, 2019 - 3 mons ago
I have an issue with Snapchat too
Seen by 2 customers so far
Similar issue to 27686 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-anpiolla started working on this issue
Jan 26th 1:38pm
GetHuman-anpiolla indicated the issue is not fixed yet.
Jan 26th 1:43pm