My daughter has had * girls harassing her for years on social media. Just recently they...

GetHuman-jcstrumb's customer service issue with Snapchat from January 2019

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The issue in GetHuman-jcstrumb's own words
My daughter has had * girls harassing her for years on social media. Just recently they opened an account under false pretenses and were sending very explicit naked photos and very disgusting advances pretending to be my daughter where grown men were then contacting her trying to “hook up” and getting upset because she had no idea what they were referring to and had no idea who they were. After we discovered this, it has now been deleted....but we do still have the @ name. I’m hoping that Snapchat and Facebook would do something on your end to prevent them from enjoying all these services because all they do is stalk, harrass, provoke, threaten and try to smear who my daughter is with unbelievable slander!!!! I’m going to pursue this legally because I have had enough! Please let me know what steps you will be taking and if you need proof, I will hopefully give you enough evidence.*Thank you!*Jenae
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Customer service issue
Reported by GetHuman-jcstrumb
Jan 25th, 2019 - 3 mons ago
I have an issue with Snapchat too
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Seen by 8 customers so far
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GetHuman-jcstrumb started working on this issue
Jan 25th 9:12pm