I need some advice.*I need to scroll to the start of messages in one of my snapchat con...

GetHuman-lukelego's customer service issue with Snapchat from January 2019

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The issue in GetHuman-lukelego's own words
I need some advice.*I need to scroll to the start of messages in one of my snapchat conversations but I cannot find a way to do this without it taking years as I need to go back a year and the further you scroll the longer it takes to load. SnapData doesn't provide the information I need and the only way I have found is to use an emulator which is apparently bannable. Is there a way to get my chat history or a way to access it without getting banned?
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Customer service issue
Reported by GetHuman-lukelego
Jan 18th, 2019 - a mon ago
I have an issue with Snapchat too
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GetHuman-lukelego started working on this issue
Jan 18th 8:23pm