Hello, I am Tristan Hall. My account tristan*hall** has been hacked, logged into by ano...

GetHuman-halltris's customer service issue with Snapchat from January 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-halltris's own words
Hello, I am Tristan Hall. My account tristan*hall** has been hacked, logged into by another person and that person has changed my email and password so i cannot reset it. Luckily snapchat partially caught this and locked my account and sent me an email but have not responded when i explained my issue. I would like my account email to be changed back to what it originally was which is my current email *****@***.com and i would like a way to reset my password which was originally T**h**** but has now been changed. Any way to get back into my locked account as soon as possible would be great help, thanks.
GetHuman-halltris did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-halltris
Jan 15th, 2019 - a mon ago
I have an issue with Snapchat too
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GetHuman-halltris started working on this issue
Jan 15th 10:43pm