Hello my name is Alexis Madrigal , my boyfriend gave me his password and everything but...
GetHuman1967648's customer service issue with Snapchat from January 2019
Help with my Snapchat issue
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GetHuman1967648's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1967648 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1967648 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Before contacting them, items GetHuman1967648 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1967648's own words
Hello my name is Alexis Madrigal , my boyfriend gave me his password and everything but he left to the army a week ago and it’s asking for a verification code with his number but he has his phone at the army but they have * phone policy *: and I really don’t want to lose our streak . I don’t know his email nor password for that other wise I’d try that but it’s asking for a verification code and it won’t even let me add my number . Also now since I tried logging in a lot it’s saying the password is wrong when it can’t be
GetHuman1967648 did not yet indicate what Snapchat should do to make this right.
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