Hello my name is Alexis Madrigal , my boyfriend gave me his password and everything but...

GetHuman1967648's customer service issue with Snapchat from January 2019

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1967648's own words
Hello my name is Alexis Madrigal , my boyfriend gave me his password and everything but he left to the army a week ago and it’s asking for a verification code with his number but he has his phone at the army but they have * phone policy *: and I really don’t want to lose our streak . I don’t know his email nor password for that other wise I’d try that but it’s asking for a verification code and it won’t even let me add my number . Also now since I tried logging in a lot it’s saying the password is wrong when it can’t be
GetHuman1967648 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1967648
Jan 15th, 2019 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 26817 others
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GetHuman1967648 started working on this issue
Jan 15th 7:28am