Hi, I have recently lost my phone that was connected to my snapchat. I am trying to log...

GetHuman-tohuraka's customer service issue with Snapchat from January 2019

26760 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman-tohuraka's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-tohuraka may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-tohuraka's own words
Hi, I have recently lost my phone that was connected to my snapchat. I am trying to log in to that account, however it is requesting a login verification which of course I cannot access as I have lost the phone. Unfortunately I now do not have access to my snapchat which contains a lot of important material such as class group chats, old class notes that are in my snapchat memories and old pictures in general. Please can you find another way for me to access my snapchat as I am exceptionally reliant on my old account. Thanks
GetHuman-tohuraka did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-tohuraka fixed the problem
We are waiting for GetHuman-tohuraka to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Snapchat customer problems.
How do I recover a hacked account on Snapchat?What do I do if my Snapstreak disappeared on Snapchat?How do I recover my Snapchat account?Why is my Snapchat not working?
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tohuraka fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tohuraka
Jan 14th, 2019 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 26760 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tohuraka started working on this issue
Jan 14th 4:36pm