I haven’t been getting my Snapchat memory flashbacks for over a week. I understand that...

GetHuman-haleygol's customer service issue with Snapchat from January 2019

25995 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman-haleygol's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-haleygol's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haleygol will want to follow the link below to head to their help center. We will check on GetHuman-haleygol later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-haleygol may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-haleygol's own words
I haven’t been getting my Snapchat memory flashbacks for over a week. I understand that you don’t receive them if you don’t have any memories from that day, but I know for a fact I definitely have memories from Christmas*Christmas Eve, along with New Years Eve and New Years Day and didn’t have any memories to look at on those days. I contacted Snapchat over a week ago about the issue and I still haven’t been contacted back. I’m just upset because it’s one of my favorite things to look forward to every day.
GetHuman-haleygol did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-haleygol fixed the problem
We are waiting for GetHuman-haleygol to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-haleygol fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-haleygol
Jan 5th, 2019 - 4 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 25995 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-haleygol started working on this issue
Jan 5th 8:57pm