My snapchat account has been hacked. I have been logging in an out of it all day and so...

GetHuman1802946's customer service issue with Snapchat from December 2018

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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Before contacting them, items GetHuman1802946 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1802946's own words
My snapchat account has been hacked. I have been logging in an out of it all day and so has someone else. I even tried to delete it but it wont delete for ** days. Is there anyway we can force delete it before they have access to everything?
GetHuman1802946 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1802946
Dec 20th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Timeline
GetHuman1802946 started working on this issue
Dec 20th, 2018 10:37pm