My snapchat account has been hacked. I have been logging in an out of it all day and so...

GetHuman1802946's customer service issue with Snapchat from December 2018

24761 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman1802946's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Before contacting them, items GetHuman1802946 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1802946's own words
My snapchat account has been hacked. I have been logging in an out of it all day and so has someone else. I even tried to delete it but it wont delete for ** days. Is there anyway we can force delete it before they have access to everything?
GetHuman1802946 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman1802946 fixed the problem
We are waiting for GetHuman1802946 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman1802946 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1802946
Dec 20th, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 24761 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1802946 started working on this issue
Dec 20th, 2018 10:37pm