I just received an email stating that my email for Snapchat was currently changed to an...

GetHuman-joihamm's customer service issue with Snapchat from December 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-joihamm's own words
I just received an email stating that my email for Snapchat was currently changed to an email I’m not familiar with.. I’ve tried to click the link to change my password immediately and now it’s saying I can’t change it because my email isn’t associated with the account anymore. PLEASE HELP ME!!! I have very Personal photos on my Snapchat and would hate for someone to have access to those! If I’m not able to gain access to my account again is there at least a way I can deactivate it completely???
GetHuman-joihamm did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-joihamm
Dec 8th, 2018 - 5 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 23682 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-joihamm started working on this issue
Dec 8th, 2018 2:04am