dear snapchat* I know changing your snapchat username isn't allowed because of security...

GetHuman-paxtonc's customer service issue with Snapchat from December 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-paxtonc's own words
dear snapchat* I know changing your snapchat username isn't allowed because of security reasons but if there is anyway you can help me out to change it I would really appreciate it because when I made my snapchat I was a freshmen in high school so my username is really silly and I would like to change it to sometime more simple and just my name. I don't really want to make a new account because I have so much information on mine so if there is anyway you could help me out that would be great.
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Customer service issue
Reported by GetHuman-paxtonc
Dec 6th, 2018 - a mon ago
I have an issue with Snapchat too
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Seen by 4 customers so far
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Timeline
GetHuman-paxtonc started working on this issue
Dec 6th, 2018 1:11am