I was going off social media for a little while sent someone my password to do my strea...

GetHuman1693392's customer service issue with Snapchat from December 2018

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Help with my Snapchat issue
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GetHuman1693392's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1693392 will want to follow the link below to head to their help center. We will check on GetHuman1693392 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1693392 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman1693392's own words
I was going off social media for a little while sent someone my password to do my streaks and my password is very long so I went onto the website an changed it to his name so it was easier for him then went to log back on to make sure it worked and I couldn’t get into my account after it told me it was successful changed and I’ve had that account for years on end. I would really appreciate it if I could please get my account back the user name is montana*henry**
GetHuman1693392 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1693392
Dec 5th, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 23416 others
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Timeline
GetHuman1693392 started working on this issue
Dec 5th, 2018 6:52am