I had a snapchat account by the name of @abcdomo*** and that account was hacked and the...

GetHuman1658603's customer service issue with Snapchat from November 2018

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1 following
Help with my Snapchat issue
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GetHuman1658603's next move: go to the Snapchat help center.
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Before contacting them, items GetHuman1658603 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1658603's own words
I had a snapchat account by the name of @abcdomo*** and that account was hacked and the password was changed. I have changed my phone number since I made that account originally and have not been able to get access into logging back into it. I do not know the email that is associated with that account either and have not been able to log back in since ****. I would like to recover my saved photos and videos from that account and I would like to be able to log back into it.
GetHuman1658603 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman1658603
Nov 30th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 22866 others
1 customer following this
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Timeline
GetHuman1658603 started working on this issue
Nov 30th, 2018 5:19am