I have a friend on snap that I was chatting with. All of a sudden he is not replying an...

GetHuman-vagree's customer service issue with Snapchat from November 2018

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The issue in GetHuman-vagree's own words
I have a friend on snap that I was chatting with. All of a sudden he is not replying and not seeing my chats and his bitmoji disappeared leaving on a green silhouette and his name. i tried to see his profile by pressing down on his account but nothing happed. i went into the chat in the info section and saw that I didn't friend him, I clicked to friend him but it only showed a loading symbol, never actually friending him. I know he didn't block me because he is still able to be searched.
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Customer service issue
Reported by GetHuman-vagree
Nov 30th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-vagree started working on this issue
Nov 30th, 2018 4:49am