I have two Snapchat ids. One of them is inactive. I use the Snapchat I’d- shumi*amlani...

GetHuman1651374's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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GetHuman1651374's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1651374 will want to follow the link below to head to their help center. We will check on GetHuman1651374 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1651374 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1651374's own words
I have two Snapchat ids. One of them is inactive. I use the Snapchat I’d- shumi*amlani*The email that it is linked to is - *****@***.com**I moved from India to Canada and bought a new phone. *When i tried to log in to Snapchat from my new phone it sent a verification code to my old Indian number which I don’t have access to. *I proceeded with forget password option*Made a new password hence was still unable to log in. *Please guide me to log in to my account.*Snap I’d- shumi*amlani*Email id- *****@***.com
GetHuman1651374 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman1651374
Nov 29th, 2018 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 22767 others
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Timeline
GetHuman1651374 started working on this issue
Nov 29th, 2018 6:08am