I have two Snapchat ids. One of them is inactive. I use the Snapchat I’d- shumi*amlani...

GetHuman1651374's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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GetHuman1651374's next move: go to the Snapchat help center.
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Before contacting them, items GetHuman1651374 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman1651374's own words
I have two Snapchat ids. One of them is inactive. I use the Snapchat I’d- shumi*amlani*The email that it is linked to is - *****@***.com**I moved from India to Canada and bought a new phone. *When i tried to log in to Snapchat from my new phone it sent a verification code to my old Indian number which I don’t have access to. *I proceeded with forget password option*Made a new password hence was still unable to log in. *Please guide me to log in to my account.*Snap I’d- shumi*amlani*Email id- *****@***.com
GetHuman1651374 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1651374
Nov 29th, 2018 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 22767 others
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GetHuman1651374 started working on this issue
Nov 29th, 2018 6:08am