An already hacked account posing to be one of my friends offered to pay me for promotin...

GetHuman1650560's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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GetHuman1650560's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1650560 will want to follow the link below to head to their help center. We will check on GetHuman1650560 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1650560 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1650560's own words
An already hacked account posing to be one of my friends offered to pay me for promoting his clothing on my snap and in turn he needed my password. In hindsight I have no idea why I would think to give him my snap but for some reason I did and I deeply regret it. He then changed my password and now I can’t reset my password because I don’t know my current password. Please help me I have so many memories stored on snapchat dating back to **** and it would be heart breaking to lose.
GetHuman1650560 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman1650560
Nov 29th, 2018 - 9 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 22751 others
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GetHuman1650560 started working on this issue
Nov 29th, 2018 2:03am