Snapchat is fucked don’t get it!!!!

GetHuman1648175's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
GetHuman1648175's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1648175 will want to follow the link below to head to their help center. We will check on GetHuman1648175 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1648175's own words
Lock my account or at least get some type of help. ... my snap was hacked snap won’t even lock my account or do anything and this person has access to EVERYTHING adresses, phone numbers, messages, private and personal information and photos. I am beyond mad and never getting snap again.
THIS PERSON HAS MY ENTIRE ******* LIFE AND SO MUCH PERSONAL STUFF WHAT THE ****
JUST LOCKING MY ACCOUNT AND NOT EMAILING ME THE SAME AUTOMATIC MESSAGE.
i’ve had snap since **** and they just royally FUCKED me. **** SNAPCHAT!!!!!!! **** YOU YOURE ALL PRICKS EVERYONE ON THAT GOD **** TEAM ******* PURPOSELESS WORTHLESS LOWLIFE GRADE A **** ***** I HOPE YOU ALL GET SODIMIZED WITH A GLASS COVERED BAT THEN CHAINED TO THE TOP OF A TREE AND LEFT TO ROT.
absolutely ******* everything.
I have an issue with Snapchat too
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Snapchat

Snapchat
Customer service issue
Reported by GetHuman1648175
Nov 28th, 2018 - 9 mons ago
I have an issue with Snapchat too
Fixed
Seen by 18 customers so far
Similar issue to 22722 others
0 customers following this
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman1648175 started working on this issue
Nov 28th, 2018 8:34pm
GetHuman1648175 indicated the issue is not fixed yet.
Nov 28th, 2018 8:37pm