I went on my Snapchat and it said it was my birthday so I went to settings and I tried...

GetHuman-noreenak's customer service issue with Snapchat from November 2018

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The issue in GetHuman-noreenak's own words
Change my birthday date ... I went on my Snapchat and it said it was my birthday so I went to settings and I tried to change it but it wouldn’t allow me to do that and it said time traveller you have changed your birthday too many times so I would like you to let me access it so I can change it to my real birthday
I would want people to know when it is my birthday
Letting me change my birthday on Snapchat
I expect to get helped and my problem to be fixed
I’ve tried to change it but it hasn’t allowed me to do that
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman-noreenak
Nov 26th, 2018 - 10 mons ago
I have an issue with Snapchat too
Seen by 5 customers so far
Similar issue to 22518 others
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-noreenak started working on this issue
Nov 26th, 2018 4:59pm
GetHuman-noreenak indicated the issue is not fixed yet.
Nov 26th, 2018 5:11pm