I have * accounts linked to * email.*I am trying to reset my password for (account A) a...

GetHuman-amanahx's customer service issue with Snapchat from November 2018

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The issue in GetHuman-amanahx's own words
I have * accounts linked to * email.*I am trying to reset my password for (account A) as I have been logged out of it.*When I try to reset my password using my email verification, I get sent a link for my snapchat account B.**I have changed my number so cannot even verify through my number.**This is my old account but have used this for years until now when I was logged out of it. I have access to my ema but just am not getting the password link for the right account.**Please help this account has all my photos in memories section.
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Customer service issue
Reported by GetHuman-amanahx
Nov 26th, 2018 - 10 mons ago
I have an issue with Snapchat too
Seen by 2 customers so far
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-amanahx started working on this issue
Nov 26th, 2018 12:42am
GetHuman-amanahx confirmed the issue is fixed. Hooray!
Nov 26th, 2018 12:42am