My streak was lost and both me and the person I lost it between snapped each other yest...
GetHuman-fairayla's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-fairayla's own words
My streak was lost and both me and the person I lost it between snapped each other yesterday. I checked what time we snapped eachother and I snapped him at **:** am and he snapped me back at *:** pm. We still had our streak yesterday. Then I looked at my phone this morning around ** am and the streak was gone. Neither of us ever saw the hour glass happen either. I believe that the streak was at ***, I would really appreciate it if you could get our streak back. We were both at my house, which has internet, so that wasn’t the problem. I already tried getting a hold of snapchat but nobody has emailed me back. This is my most important streak so I would be extremely happy if you could get our streak back, thank you. The snap streak was between me- frootytooty**** and my boyfriend- canto*rio
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