Hello my account jessykajanshel* has been hacked and someone else is posting all of my...
GetHuman1622838's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
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GetHuman1622838's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1622838 will want to follow the link below to head to their help center. We will check on GetHuman1622838 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1622838 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1622838's own words
Hello my account jessykajanshel* has been hacked and someone else is posting all of my old photos and videos , they are selling my naked pictures . I have contacted you guys several times with no response or help , i have been locked out of my account since Thursday and they have been selling my pictures since then . This is an invasion of privacy and very stressful life changing issue . Nobody has reached out to me to help fix this problem . My user name is jessykajanshel* they removed my original email and password from the account now i can no longer get back in
GetHuman1622838 did not yet indicate what Snapchat should do to make this right.
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