I was told I would get $*** by my friend(a hacker that hacked my friend, so I thought i...

GetHuman-adecarlo's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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Before contacting them, items GetHuman-adecarlo may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-adecarlo's own words
I was told I would get $*** by my friend(a hacker that hacked my friend, so I thought it was my friend not this hacker man) if he could share it with my friends, I didn’t really think to much about it. Bc he’s targeting broke college kids that have nothing. so now he’s into my account and is robbing people, no not people MY FRIENDS. And I made a new snap account and friended him and I was talking to him, through dm. I asked for my account and I don’t care about the money. I just want my account. And he said on one condition: my eyes only password. And that’s where I draw the line. I need help getting my account back. My * years worth of memories. Unreplaceable photos and videos that I look back on. My snap that got hacked is: Adecarloxoxo Please. Please. Please help me. He changed my email to: *****@***.com And he also went through my memories already and posted one to my story, I’m just scared bc he isn’t nice.

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Customer service issue
Reported by GetHuman-adecarlo
Nov 9th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 20978 others
0 customers following this

Timeline

GetHuman-adecarlo started working on this issue
Nov 9th, 2018 9:51pm

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