My snapchat was logged into and changed by someone unknown to me. They changed my email...
GetHuman1482772's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
First: share to improve GetHuman1482772's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1482772's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1482772 will want to follow the link below to head to their help center. We will check on GetHuman1482772 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1482772 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman1482772's own words
My snapchat was logged into and changed by someone unknown to me. They changed my email and password so now I have no way of getting back into my stuff
GetHuman1482772 did not yet indicate what Snapchat should do to make this right.
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