So since the recent update, my snap chat won't let me take any pictures. Well more like...

GetHuman-oneals's customer service issue with Snapchat from November 2018

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Help with my Snapchat issue
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The issue in GetHuman-oneals's own words
So since the recent update, my snap chat won't let me take any pictures. Well more like they turn black. I'm not sure what's going on, it's never done this to my before. I have tried deleting the app and reinstalling but the problem wasn't fixed. When I go to take the picture, I can see it. But whenever I actually tell it to take the pictures it stays for a second and then goes black. I use my Snapchat as a main source of communication so this is a large problem for me. I'm not sure how this can be fixed but I'd really appreciate some tips or whatever
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Snapchat

Customer service issue
Reported by GetHuman-oneals
Nov 3rd, 2018 - a mon ago
I have an issue with Snapchat too
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Timeline
GetHuman-oneals started working on this issue
Nov 3rd 12:24am