I went to verizon today to get a new phone and they ended up giving me a new phone numb...
GetHuman-sedano_h's customer service issue with Snapchat from November 2018
Help with my Snapchat issue
First: share to improve GetHuman-sedano_h's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sedano_h's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sedano_h will want to follow the link below to head to their help center. We will check on GetHuman-sedano_h later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-sedano_h may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-sedano_h's own words
I went to verizon today to get a new phone and they ended up giving me a new phone number as well. I tried to sign in to my Snapchat on my new phone but it’s sending a verification code to my old phone number that I no longer have. I also no longer use the email correlated to that Snapchat so there’s no way for me to log back in. Please help me, I have so many memorable pictures on my Snapchat. It’s username is @heatherrrsedano
GetHuman-sedano_h did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-sedano_h fixed the problem
We are waiting for GetHuman-sedano_h to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.