My name is Dorcas and my snapchat username is @cracrafoeva. My notifications show up ve...
GetHuman-dorcasao's customer service issue with Snapchat from October 2018
3 views | 18556 similar | 0 following
Help with my Snapchat issue
First: share to improve GetHuman-dorcasao's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dorcasao's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dorcasao will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dorcasao can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-dorcasao may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-dorcasao's own words
My name is Dorcas and my snapchat username is @cracrafoeva. My notifications show up very late and even when i’m on the app the little blue dot doesn’t show up unless it’s a recent snap or message. For people who have snapped me or texted me at a later time or day I don’t get their notification until the next week or next few days. I’ve deleted the app and gotten it again and i’ve also logged out and logged back in and it still hasn’t shown that i’ve gotten any old notifications and then today i got two new old notifications and they were from a week ago. I do have my notifications on for Snapchat and I have my phone on sound. My phone notifies me whenever I get any kind of message or snapchat but once in a while when I get a notification I won’t know because I don’t get a pop up and whenever I open and close the Snapchat app my notifications don’t pop up and I never know if I received any kind of snap.
GetHuman-dorcasao did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-dorcasao fixed the problem
We are waiting for GetHuman-dorcasao to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.