My name is Dorcas and my snapchat username is @cracrafoeva. My notifications show up ve...

GetHuman-dorcasao's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-dorcasao's own words
My name is Dorcas and my snapchat username is @cracrafoeva. My notifications show up very late and even when i’m on the app the little blue dot doesn’t show up unless it’s a recent snap or message. For people who have snapped me or texted me at a later time or day I don’t get their notification until the next week or next few days. I’ve deleted the app and gotten it again and i’ve also logged out and logged back in and it still hasn’t shown that i’ve gotten any old notifications and then today i got two new old notifications and they were from a week ago. I do have my notifications on for Snapchat and I have my phone on sound. My phone notifies me whenever I get any kind of message or snapchat but once in a while when I get a notification I won’t know because I don’t get a pop up and whenever I open and close the Snapchat app my notifications don’t pop up and I never know if I received any kind of snap.

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Snapchat

Customer service issue
Reported by GetHuman-dorcasao
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 18556 others
0 customers following this

Timeline

GetHuman-dorcasao started working on this issue
Oct 22nd, 2018 3:20am