I’ve been snapping with my friend justinlohtd for so long. Every single time our long s...

GetHuman-sxgeomon's customer service issue with Snapchat from October 2018

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The issue in GetHuman-sxgeomon's own words
I’ve been snapping with my friend justinlohtd for so long. Every single time our long streaks would suddenly disappear without the indication of the hourglass that signals the streaks would disappear. Today **st October ****, it disappeared as I went to snap streaks with all my buddies and noticed his was gone. Every time I have also used the support form but got back automated email replies saying that it could not be restored no mattered how much detail I put into explaining what had happened and I’m sick of it!! My first streak I started again on *th June and would’ve been well over our first *** streaks by now but it had disappeared suddenly again on July **th where I called extreme bs about because no indication of the hourglass and we’ve been snapping constantly. We then started again since then and it would now be at ** streaks IF NOT FOR THE SUDDEN DISAPPEARANCE OF IT AGAIN!!! If you could kindly restore the streaks to the both of us at justinlohtd (my buddy) and to me at xgkhengwf that would great.. thanks.
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Customer service issue
Reported by GetHuman-sxgeomon
Oct 21st, 2018 - 25d ago
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GetHuman-sxgeomon started working on this issue
Oct 21st 8:23am