Hello, my name is Allison and my account is ducklings*rock. Yesterday, me and my friend...

GetHuman-alittled's customer service issue with Snapchat from October 2018

4 views
 | 
18361 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman-alittled's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alittled's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alittled will want to follow the link below to head to their help center. We will check on GetHuman-alittled later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-alittled may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-alittled's own words
Hello, my name is Allison and my account is ducklings*rock. Yesterday, me and my friends had a arguement and one of the girls went as far to swearing and calling my friend the B word. That same persons mom also told me I was “The evilest little girl” she’s ever met through a video chat. On Monday, I’m assuming we’re going to the principals office and I was wondering if you could send me the videos of her mother and the kid saying these things, because the mom and the kid like to swich the story around and make it seem I’m the “bad one, when really all I want is this to end. (The mother sent the video through the child’s account, the name of it is cupkakez*) if you could somehow review the video and send it to us that would be greatly appreciated. Thanks!
GetHuman-alittled did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-alittled fixed the problem
We are waiting for GetHuman-alittled to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-alittled fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-alittled
Oct 20th, 2018 - a mon ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 18361 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-alittled started working on this issue
Oct 20th 7:19pm