I have emailed snapchat multiple times about this problem, I'm very concerned. I tried...

GetHuman-fzarmon's customer service issue with Snapchat from October 2018

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Help with my Snapchat issue
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The issue in GetHuman-fzarmon's own words
I have emailed snapchat multiple times about this problem, I'm very concerned. I tried to get into my snapchat the **th of October and I couldn't even log in, or reset my password, there shouldn't of been a reason I was logged out. I checked my email and someone had hacked it, changed the email and phone number so I cant even reset the password. I have screenshots of the person who did it and the emails. This is a BIG problem. I have tons of personal pictures on there and a bunch of friends who know what they are sending to my friends. I'm embarrassed and irritated this hasn't been fixed. MY ACCOUNT HAS BEEN HACKED AND SOMEONE IS ON MY PERSONAL STUFF. please help asap before they send God only knows what. thank you
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Customer service issue
Reported by GetHuman-fzarmon
Oct 19th, 2018 - 3 mons ago
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GetHuman-fzarmon started working on this issue
Oct 19th, 2018 4:35am
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Oct 19th, 2018 4:36am