I dropped my previous phone and it quit working.I got a new phone and can't login to my...
GetHuman-jesselil's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
First: share to improve GetHuman-jesselil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jesselil's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jesselil will want to follow the link below to head to their help center. We will check on GetHuman-jesselil later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jesselil may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-jesselil's own words
I dropped my previous phone and it quit working.I got a new phone and can't login to my account because either my password or username is wrong when I enter it. (I made this account in high school and I'm ** now). My email has since changed as well. It is now *****@***.com. I want to login to my account because it's the only one I've ever had and I have many contact I do not want to lose.
GetHuman-jesselil did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-jesselil fixed the problem
We are waiting for GetHuman-jesselil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.