Hello! My snap streak with my boyfriend was at ***!!! We've had it since we started tal...
GetHuman-mfeasilk's customer service issue with Snapchat from October 2018
Help with my Snapchat issue
First: share to improve GetHuman-mfeasilk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mfeasilk's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mfeasilk will want to follow the link below to head to their help center. We will check on GetHuman-mfeasilk later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-mfeasilk may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-mfeasilk's own words
Hello! My snap streak with my boyfriend was at ***!!! We've had it since we started talking more than * years ago and it might sound silly but it kind of meant something to us! I'm so sure that I sent him a snap yesterday and he sent one to me so I don't know why it ended, it doesn't seem like it should have but I woke up this morning and saw that it had. Maybe just this once we could get it back to what is was before? That would be really nice if you could do that!! Please and thank you so much!
GetHuman-mfeasilk did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-mfeasilk fixed the problem
We are waiting for GetHuman-mfeasilk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.